Browsing Tag
Passenger Experience
37 posts
Southwest Airlines Answers Questions About Upcoming Changes
Southwest Airlines Executive Vice President of Customer and Brand, Tony Roach answers questions regarding policy changes.
Air France Unveils New La Première Experience
Air France has just unveiled the details of its new La Première First Class cabin which will begin flying in Spring 2025.
Southwest Airlines Eliminating Free Checked Bags on Most Fares
Southwest Airlines has eliminated free checked bags for the majority of its fare classes, killing one of its last remaining differentiators.
United Rolls Out Starlink Wi-Fi on its First Aircraft
United Airlines has rolled out fast, free, Starlink Wi-Fi on its first aircraft with plans to reconfigure more than 300 aircraft in 2025.
Delta and Shake Shack Expand Partnership
Delta Air Lines is expanding its partnership with Shake Shack, introducing cheeseburgers as a preorder option of flights from four more hubs.
Delta is Introducing Taittinger Champagne for Delta One Passengers
As part of its 100th birthday celebration, Delta Air Lines is rolling out Taittinger champagne on Delta One flights this spring.
EVA Air is Introducing a New Premium Economy Seat
EVA Air is introducing the fourth generation of its Premium Economy class seats on its new Boeing 787-9 Dreamliners.
Emirates Unveils Valentines Day Lounge and Onboard Offerings
Emirates may be the best airline in the world when it comes to themed offerings for holidays and…
American Airlines Pivots, Shifts Focus to Premium Offerings
American Airlines leadership has sent a memo to employees indicating a shift back towards more premium onboard offerings.
Lufthansa Group and Virgin Atlantic Add Apple AirTag Compatibility
Lufthansa Group and Virgin Atlantic are allowing passengers to share AirTag or Find My device location data in the event an item is lost.