Delta is growing rapidly in Austin and it operates one of my favorite Sky Clubs in the system at Austin Bergstrom International Airport (AUS).
Delta Sky Club Austin Location
The Delta Sky Club in Austin is located all the way at the end of the concourse between gates 1 and 2. Just follow the airport signage towards Gates 1-10 and the Delta Sky Club when clearing security. This is also where the new Chase Sapphire Terrace is located so you can follow the signage for that as well.
At the end of the concourse you’ll see two sets of stairs and a bank of elevators behind the Parkside restaurant that will take you up to the upper level. You can also see part of the lounge in the round area above the restaurant which gives me Ken Lay’s “Office in the Sky” Enron vibes.
Once at the top you will see the former Chase Sapphire Terrace to the left and the entrance for the Sky Club to the right. The old Chase Sapphire Terrace has been repurposed into an observation deck.
Delta Sky Club Austin Hours of Operation
Currently the lounge is open from 4:15a to 10:00p Sunday through Friday and from 4:15a to 6:30p on Saturday. This covers almost all Delta and SkyTeam departures from the airport.
Delta Sky Club Austin Entry Requirements
Due to the massive crowding at Delta Sky Clubs recently, we’ve seen Delta overhaul the entry requirements. The easiest way to enter the lounge is by using a qualifying American Express credit card (including the AmEx Platinum and Delta Reserve cards) or by having a Sky Club membership and a same day Delta boarding pass.
We accessed the lounge using our American Express Platinum Cards. The friendly agents checked us in and informed us of our flight status and departure gate.
Layout
The Austin Sky Club is laid out into four distinct areas, and is quite large given the fact that it spans the width of the terminal. Upon stepping into the club you can either turn left or right. To the left will take you to the dining room and the Sky Deck, while going to the right takes you to the bar area, additional seating, and some workstations.
With bad weather rolling in, I first went to check out the Sky Deck as the staff was getting ready to close it. It is a nice space but on the smaller side as far as Sky Decks go. It has good views over the ramp but the metal fence interferes somewhat. On a nice day, I’d definitely spend some time here.
Further back, against the windows, is the dining area with a buffet set up along the side wall and a collection of café tables and chairs. The windows are my favorite part of this area as they provide spectacular views of the ramp. These are also the gates where most of the international widebodies depart so you get some interesting planes.
Back near the entrance of the lounge is the bar. It has plenty of seating around the bar as well as a variety of seating scattered around the rotunda area.
On the back side of the bar is a self service beverage area which has sodas, water, coffee and tea available.
In the rear of the lounge, through a short hallway, is the primary lounge seating area. The hallway has a couple of lounge chairs as well as bench seating with a few small tables built in.
The seating area is large and is broken up into sections. In the front you’ll find a large, communal table.
Next is a large seating area which has a mix of lounge chairs and pairs of pod style booths.
Finally, against the back wall of the lounge, is the business area which has multiple workstations as well as a printer available for guests to use.
Restrooms are also located in the rear of the lounge and were kept nice and clean throughout our stay.
Food and Beverage
The buffet is located in the dining area and featured a couple of hot dishes, sandwiches, meats, cheeses, fruits and a couple of soups. We weren’t really hungry so we had a couple bowls of Mexican street corn soup along with some meat and cheese.
The bar in the Austin Sky Club has your standard complimentary offerings along with higher end beer, wine and spirits available for purchase. Mrs. ATX Jetsetter decided to have a couple of glasses of the prosecco while I had a vodka soda.
Atmosphere
With the incoming weather and having to close the Sky Deck and move away from the windows, the lounge got crowded quickly. Thankfully the Delta employees were doing a great job keeping everyone up to date, making announcements, and clearing tables. We ended up spending more time in the lounge than expected due to delays but the staff took great care of us.
Summary
The Delta Sky Club in Austin is a great lounge to relax in before flying out. Though crowding has been an issue in the past, the club did a great job of managing the load even with the Sky Deck closed. The AUS Sky Club is by far the best out of the Delta outstations I have visited and I always enjoy having the opportunity to fly through there.
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