Browsing Tag
Passenger Experience
95 posts
Delta Reins in Distribution of Complimentary Earbuds
Delta Air Lines will no longer proactively offer complimentary earbuds to passengers traveling in Delta Comfort and Main on most flights.
Delta Updates, and Complicates, its Product Offerings
Delta Air Lines has made changes to its product offerings that will make selecting a fare more complicated for passengers.
Emirates Reveals New First Class Enhancements
Emirates has made additional enhancements to First Class with white glove service in the air and a revamped check-in lounge in Dubai.
Spirit Airlines Adds Extra Legroom Seats and Revamps Loyalty Program
Spirit Airlines is adding extra legroom seats to its fleet as the ultra-low-cost carrier (ULCC) looks to provide more options for travelers.
American is Restarting the Second Beverage Service on Most Flights
American Airlines is returning the second beverage service to flights over 1,500 miles in an effort to boost its onboard offerings.
United Unveils its New Polaris Seats, Including the Larger Polaris Studio
United Airlines has just unveiled its new aircraft interiors which includes new Polaris Business Class suites and the all new Polaris Studio.
United Airlines is Preparing to Unveil its Next Generation Polaris Seat
United Airlines is preparing to unveil a new Polaris Business Class seat which will be installed on its Boeing 787-9 aircraft.
American Airlines is Testing New Technology to Help Passengers Make Connections
American Airlines is testing new technology during the busy summer travel season to assist passengers with connections at its hubs.
American is Considering Eliminating Bread and Butter on Some Long Haul Flights
American Airlines is considering eliminating bread and butter from long haul Economy and Premium Economy meals.
Delta Air Lines Unveils an Upgraded Fly Delta App
Delta has unveiled upgrades to the Fly Delta app which should make it easier for travelers to use benefits and stay updated on their travels.