Review: The Ritz-Carlton Dallas, Las Colinas

During a recent trip to Dallas for a friend’s wedding, Mrs. ATX, ATX Jr. and I stayed at The Ritz-Carlton Dallas, Las Colinas. The property is absolutely massive at over 400 acres, because everything is bigger in Texas, and I’ll do my best to give it a comprehensive review below.

Booking The Ritz-Carlton Dallas, Las Colinas

While I typically book hotels after searching the Marriott website or via American Express, the decision to book The Ritz-Carlton Dallas, Las Colinas was an easy one as the wedding reception was being held here.

There was a room block in place for the wedding and I ended up paying $299 per night for my stay. I actually booked two rooms as my parents tagged along to watch ATX Jr. while we were at the wedding. I requested, and was granted, adjoining rooms by calling the hotel after booking online.

I picked a random weekend in the next couple of months and rooms start at $621 per night, including a $40 resort fee, so the wedding rate came at a significant discount.

The Ritz-Carlton Dallas, Las Colinas Location

The Ritz-Carlton Dallas, Las Colinas is located on the grounds of the TPC Las Colinas golf club, now known as The Nelson Golf and Sports Club. The hotel sits near the intersection of MacArthur Boulevard and Byron Nelson Way. While the name indicates that it is located in Las Colinas, the property actually has an Irving address.

The property is centrally located in the DFW Metroplex and is 10 minutes from DFW Airport, 20 minutes from Downtown Dallas, and 30 minutes from Fort Worth.

The Ritz-Carlton Dallas, Las Colinas is located on the grounds of the 400 acre TPC Las Colinas Golf Club.
The Ritz-Carlton Dallas, Las Colinas is located on the grounds of the 400 acre TPC Las Colinas Golf Club.

The Ritz-Carlton Dallas, Las Colinas Lobby and Check-In

I arrived at the hotel just after 6:00p and found a quiet, well appointed lobby. My American Airlines flight from New Orleans got me in early enough that I beat Mrs. ATX to the hotel by more than two hours.

The Ritz-Carlton Dallas, Las Colinas Lobby
The Ritz-Carlton Dallas, Las Colinas Lobby

Upon entering the hotel, the check-in desk is off to your left, the concierge is on the right, and the lobby bar is located in the sunken space at the rear of the lobby. While the property isn’t the most modern Ritz-Carlton out there, everything was meticulously maintained.

a large lobby with blue and white flowers
The Ritz-Carlton Dallas, Las Colinas Lobby
The Ritz-Carlton Dallas, Las Colinas Lobby Bar
The Ritz-Carlton Dallas, Las Colinas Lobby Bar

A couple of folks were in front of me at check-in and, since the property didn’t have a designated Marriott Bonvoy elite desk, it took roughly 10 minutes before I made it to the front of the line though I wasn’t in a hurry.

Thanks to my late arrival time, our room was ready and the representative working the front desk confirmed my adjoining rooms for the next night. Between my adjoining room request and discounted rate, I wasn’t expecting any upgrade from the property nor was one offered.

While I was checking in, the bellman that greeted me and took my bags upon arrival brought them up to my room where they were waiting when I arrived.

The Ritz-Carlton Dallas, Las Colinas Guest Room

I was assigned room 536, a standard King room on the fifth floor. Due to the size of the hotel, I had to wind around a bit when getting off of the elevator to find my room which was located near the end of the hallway. Upon opening the door, I was greeted with low level mood lighting and the bedside radio playing music.

The room itself was a fairly standard layout with the bathroom off to the right and the living/sleeping area directly ahead. The decor felt calm and relaxing and, while it didn’t have the most modern finishes, it was very well maintained.

The Ritz-Carlton Dallas, Las Colinas King Guest Room
The Ritz-Carlton Dallas, Las Colinas King Guest Room

The room was a decent size, not overly large but we still had plenty of space to spread out and set up ATX Jr’s crib. Since I arrived first, I was able to grab photos before we started rearranging things.

In the center of the room is the king bed which is flanked by two mismatched nightstands.

The Ritz-Carlton Dallas, Las Colinas King Room bed.
The Ritz-Carlton Dallas, Las Colinas King Room bed.

On one nightstand was the radio, which was playing soft classical music when I arrived.

a wooden rectangular radio on a glass table
An old school style Bluetooth speaker/radio was on one of the nightstands.

On the opposite side of the bed was the phone, notepad, pen, chocolates, bottled water, TV remote, an channel guide.

The Ritz-Carlton Dallas, Las Colinas King Room nightstand.
The Ritz-Carlton Dallas, Las Colinas King Room Nightstand

Power outlets, including 12V, USB-A and USB-C sockets, and reading lamp controls are built into the wall next to the bed.

a wall with a light switch and a blue pillow
Power outlets and reading light controls are located in the wall next to the bed.

Slippers were waiting next to the bed when I arrived in an individually wrapped package.

a white shoe on the floor
Slippers were on the floor next to the bed when I arrived.

Next to the bed was a large marble table and a funky couch/loveseat/lounger of sorts. We ended up pulling the table to the side and using this space for ATX Jr’s crib but, the couch was comfortable and also had power outlets built into it.

The Ritz-Carlton Dallas, Las Colinas King Room Seating Area
The Ritz-Carlton Dallas, Las Colinas King Room Seating Area

Across from the bed is the TV, mini-bar, and desk area. Given the size of the room, the TV was on the smaller side and the desk was shallow, though I’m assuming most folks don’t visit Ritz-Carltons to sit in their rooms and work/watch TV. A Nespresso machine was also located on the counter below the mini-bar.

a tv on a shelf
A small TV was mounted across from the bed above the desk area, with the minibar off to the right.
a chair under a desk
The Ritz-Carlton Dallas, Las Colinas King Room Desk

The mini-bar had a wide variety of items on offer but oh my gosh the prices were high. The night before I stayed at the WATERMARK Baton Rouge, Autograph Collection and commented on how reasonable the mini-bar pricing was, this was the total opposite.

The Ritz-Carlton Dallas, Las Colinas Mini-Bar
The Ritz-Carlton Dallas, Las Colinas Mini-Bar
a group of bottles on a shelf
Liquor Selection
a shelf with glasses and jars of food
Snack Selection
a tray of food in a drawer
More Snacks
a mini fridge with drinks inside
Beverage Options
a hand holding a paper with a bar code
An eye watering menu, $110 for half a bottle of Tequila!?
a coffee machine and cups on a table
At least the coffee was free (I hope).

Next to the mini-bar is the armoire. It had a safe, hangars, luggage rack, and a bathrobe. There were also a couple of small drawers though I didn’t use them.

a closet with a white robe and a small black chair
The Ritz-Carlton Dallas, Las Colinas Armoire

At the rear of the room are large windows obscured by shutters on sliders that can be adjusted as needed.

a balcony with a view of a city and trees
Now you see me…..
a white closet door with blinds
…now you don’t!

There is a small Juliet balcony that overlooks the entrance drive for the property. Aside from stepping out on the balcony when I first arrived in the room, it wasn’t large enough to really utilize as there is no seating present.

The Ritz-Carlton Dallas, Las Colinas King Room Balcony
The Ritz-Carlton Dallas, Las Colinas King Room Balcony
a view of a city from a high point of view
The view from our room at The Ritz-Carlton Dallas, Las Colinas
a car parking lot with trees and cars in the background
Despite being above the entrance drive, noise was a non issue.

Back near the entrance to the room is the bathroom. While the room was an average size, the bathroom was massive. It had a separate shower and bathtub, large vanity, and a separate water closet.

The Ritz-Carlton Dallas, Las Colinas King Room Bathroom
The Ritz-Carlton Dallas, Las Colinas King Room Bathroom

Like the rest of the property, the bathroom was dated but well maintained. Floor to ceiling marble tiles are hardly modern these days.

a bathroom with a shower and bathtub
The bathroom was well maintained but far from modern.

Toiletries were mounted on the wall of the shower, though strangely not in the bathtub, in reusable containers and were diptyque branded.

The Ritz-Carlton Dallas, Las Colinas King Room Shower
The Ritz-Carlton Dallas, Las Colinas King Room Shower
a group of bottles on a shelf
diptyque branded toiletries were available in the bathroom.

Though it was only outfitted with a single vanity, there was plenty of available counter space in the bathroom.

a bathroom with a mirror and sink
The vanity area surrounding the sink was large enough to hold all of our toiletries.

Finally, the toilet is located in a separate room which is a nice feature when you’re sharing a room with others.

a toilet with a bag of tissue on the tank
The toilet is located in a separate room off of the bathroom.

Overall the room was very nice, the bed was comfortable, and most importantly the staff was extremely helpful accommodating all of our requests to set up ATX Jr’s crib.

The Ritz-Carlton Dallas, Las Colinas Food & Beverage Outlets

There are five food and beverage outlets on property, all of which are located on the first floor. Though only four were open during our visit.

Outlaw Taproom is located just off of the lobby next to the reception desk. It is a small space with a few seats at the bar and a couple of tables. The remainder of the space is setup like a lounge with comfortable leather armchairs and a pool table.

Entrance to the Outlaw Taproom at The Ritz-Carlton
Entrance to the Outlaw Taproom at The Ritz-Carlton
Outlaw Taproom at The Ritz-Carlton Dallas, Las Colinas
Outlaw Taproom at The Ritz-Carlton Dallas, Las Colinas

Six beers are available on draft with many liquor, wine, and canned beverage options also available. We ended up here for drinks with friends after the wedding. There is also a large outdoor patio though, since we visited in February, it was too cold to use.

Outlaw Taproom also serves food, though we never ate here during our stay. My parents ordered from here however and said that the food was good. You can see the full menu here.

a group of people sitting at a bar
The bar area is small with only four barstools available.

Bar Juniper is the hotel’s primary bar and is located in a sunken area of the lobby overlooking the pool and golf course. It offers some light bites but is primarily centered around cocktail service. There are no draft beers offered with guests instead directed to Outlaw Taproom for those.

a bar with chairs and lights
Bar Juniper is located in the lobby of the hotel.

Knife Italian Steak is the property’s primary restaurant. Between the wedding and ATX Jr., we didn’t have an opportunity to enjoy a full sit down meal here. According to the hotel, Knife Italian Steak is a partnership between The Ritz-Carlton and Michelin starred chef and renowned restaurateur, John Tesar. It is intended to bring together the lesser-known influence of Italian cuisine on Texas fare to create a refined yet playful ambience that delivers the wow factor.

a hallway with plants and a red carpet
Knife Italian Steak Entrance (Image: The Ritz-Carlton)

The final food and beverage option open during our stay was Campo Coffee and Provisions. This is located off of the main lobby and if you don’t know it’s there you might miss it. It’s primarily a coffee shop but it also has a few snack items. Prices were high but the drinks and pastries were good. This is where we would hang out in the mornings with family and friends.

a glass doors leading to a store
Campo Coffee and Provisions

There is one other restaurant on property, Aire Libre, which is located next to the outdoor pool. Because of the cold weather, this wasn’t open during our stay.

If the on-property food and beverage options don’t meet your needs, there are a couple of places withing walking distance and even more options are a short drive away.

The Ritz-Carlton Dallas, Las Colinas Lounge

Unlike most other full service Marriott Bonvoy properties, Platinum members and above are not granted access to The Ritz-Carlton Club Lounge. Access is reserved for guests staying in Club rooms at Ritz-Carlton properties. During our visit the cost to upgrade to a club room was $200 per night. While I’m not crazy enough to pay for that, fortunately I had a friend that was which allowed me to check out the space.

The Ritz-Carlton Dallas, Las Colinas Club Lounge is located on the second floor of the property and overlooks the pool and golf course. Entry was done via keycard access.

a door with glass doors
Entry to The Ritz-Carlton Club Lounge is reserved for guests staying in Club level rooms.

The Club Lounge is a shotgun style as it is essentially a long hallway with some tables, chairs, and food and beverage stations.

The Ritz Carlton Dallas, Las Colinas Club Lounge
The Ritz Carlton Dallas, Las Colinas Club Lounge
The Ritz Carlton Dallas, Las Colinas Club Lounge Seating
The Ritz Carlton Dallas, Las Colinas Club Lounge Seating

I visited during the morning so breakfast was being offered. The selection was huge, above and beyond what you’d find in a typical hotel lounge. Hence the high price tag. There was a large selection of muffins and pastries.

The Ritz Carlton Dallas, Las Colinas Club Lounge Breakfast
The Ritz Carlton Dallas, Las Colinas Club Lounge Breakfast

A selection of yoghurts, meats, and cheeses.

a buffet with different food items on it
The Ritz Carlton Dallas, Las Colinas Club Lounge Breakfast

Cereal, milk, and plenty of fruit were all available.

a buffet with food on the counter
The Ritz Carlton Dallas, Las Colinas Club Lounge Breakfast
a counter with food on it
The Ritz Carlton Dallas, Las Colinas Club Lounge Breakfast

An assortment of sweets was set up on a shallow bar around the corner from the buffet.

a counter with glass jars and flowers
The Ritz Carlton Dallas, Las Colinas Club Lounge Dessert

Self service beer and wine are available for lounge guests throughout the day.

a display of wine bottles
The wine can be poured directly from the machine.
a door open to a refrigerator
Beer and seltzer is located in a cooler along the wall.

On days where the weather is nice, there is a small outdoor space that overlooks the pool area that club guests can use.

View from The Ritz-Carlton Dallas, Las Colinas Club Lounge Balcony
View from The Ritz-Carlton Dallas, Las Colinas Club Lounge Balcony

The Ritz-Carlton Dallas, Las Colinas Spa, Fitness Center, and Golf Course

Since this property is located on the grounds of The Nelson Golf and Sports Club, guests have access to many of the club’s amenities. This includes the gym with indoor and outdoor running tracks, spin room, basketball, racquetball, and squash courts, antigravity aerial yoga, group fitness sessions, and diagnostics analysis from trained professionals.

a gym with exercise equipment
The Nelson Golf and Sports Club Fitness Center (Image: The Ritz-Carlton)

While I didn’t visit during my brief stay, the fitness center and pool are available to guests with no reservations required. Those looking to play golf or tennis, can book reservations that can be coordinated by the hotel staff.

While The Nelson is located in a separate facility adjacent to the hotel, you can find the spa in the basement, adjacent to the connector that leads over to The Nelson.

a hallway with art on the wall
The spa and fitness center connector are located in the basement below the lobby.
a store with shelves and shelves of products
The Ritz-Carlton Dallas, Las Colinas Spa Area

I didn’t utilize the spa but it has a full list of services available for guests.

The Ritz-Carlton Dallas, Las Colinas Pool

In addition to the indoor pool located inside The Nelson, the property has a massive outdoor pool that meanders through the rear of the property. Bridges cross over the pool to connect the main building to the villas and there are multiple groupings of lounge chairs nearby.

a pool with chairs and trees in the background
The property has a large outdoor pool that meanders through the hotel grounds.
The Ritz Carlton Dallas, Las Colinas Pool
The Ritz Carlton Dallas, Las Colinas Pool
The Ritz Carlton Dallas, Las Colinas Pool
The Ritz Carlton Dallas, Las Colinas Pool

Summary

The Ritz-Carlton Dallas, Las Colinas is a sprawling property located halfway between DFW Airport and Downtown Dallas. While it isn’t the most modern Ritz-Carlton out there, it has been meticulously maintained and the service was some of the best I’ve had at a hotel in recent memory.

With that being said, there are plenty of wonderful hotels in the DFW Metroplex that will get you much closer to the action. If you’re not looking to leave the grounds of the resort, this can be a great option though I’m glad we stayed on a promotional rate as the cash rates seemed steep for the time of year.

While I would stay at this hotel again, unless I was coming to play golf or for another event, I’d look at some other hotels before booking.

2 comments
  1. This hotel used be way better before the rebranding from Four Seasons and new ownership. They got cheap in the sports club and removed amenities. The brunch had far better selections as well and was complimentary for kids before.

    1. While I never stayed at the hotel when it was a Four Seasons I did visit the club a few times and found it to be very enjoyable. Mrs. ATX and I even considered having our wedding there prior to the rebrand. Still seems like a nice property but with the reflagging from a FS to a Ritz it sounds like it fell off a bit.

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