LOT Polish Airlines has officially reopened its Polonez Business Lounge after a major renovation,. With a sleek, expanded design and a new range of upscale amenities, the revamped lounge is redefining pre-flight comfort for Business Class and elite travelers departing for Schengen destinations.
The new-look Polonez Lounge now spans roughly 9,300 square feet and offers plenty of seating for guests looking to relax or get work done before takeoff. The space features a contemporary design and offers comfortable armchairs and sofas, creating a welcoming atmosphere. The furnishings also mimic the design found at the recently opened LOT Lounge at Chicago-O’Hare (ORD).
The new lounge also features a private area for elite members, which is operated as the Polonez Gold Lounge. It is designed for the most demanding guests, offering a dedicated relaxation zone featuring comfortable loungers with optional partitions to ensure privacy and comfort. This space serves Star Alliance Gold members as well as LOT frequent flyers.
Izabela Leszczyńska, Director of Product Development and Customer Experience at LOT Polish Airlines, had this to say about the new lounge:
“We aimed to create a space that not only meets the highest standards of comfort but also redefines the travel experience for passengers who value modernity, exclusivity and a premium atmosphere. The LOT Business Lounge Polonez now combines elegance with functionality – offering more space, innovative solutions and carefully selected amenities that enable both relaxation and productivity. We wanted every guest to feel special and experience Polish hospitality at the very heart of our connecting hub, Warsaw Chopin Airport. We are delighted to welcome guests to our LOT Business Lounge Polonez.”
From plush armchairs with terminal and apron views to high-speed Wi-Fi and convenient USB/power outlets, it’s designed to meet the needs of modern jetsetters. There’s even a brand-new conference room and self-service bar for those squeezing in a quick meeting or toast before their flight.
The newly introduced SPA zone, now known as Relax Spot by Phenomé x LOT, offers an upgraded service experience where travelers can indulge in premium skincare treatments. This exclusive beauty salon is a standout feature, found in only a select few business lounges around the world. Developed in partnership with Polish skincare brand Phenomé—whose products are also featured onboard LOT’s Boeing 787 Dreamliners.
Access to the Polonez Lounge is complimentary for Business Class passengers on Star Alliance flights, select LOT Premium Economy and charter travelers, and Miles & More elites. Economy passengers can also purchase access through LOT’s website or at the airport. The lounge is open daily from 5 a.m. to 11 p.m.
Guests eligible for lounge access on long-haul LOT flights can add Limo Service to their experience, riding from gate to aircraft in a Volvo XC90, for an additional fee.
Summary
LOT Polish Airlines has revamped its Polonez Business Lounge at Warsaw Chopin Airport, adding more space, seating, and premium amenities like a spa by Phenomé launching in May 2025. The refreshed lounge offers modern design, upgraded relaxation zones, high-speed Wi-Fi, and optional Limo Service for eligible travelers.
(Images courtesy LOT Polish Airlines)